Belleville Alerts

Belleville Alerts is an emergency notification system used to alert the public of large-scale emergencies or significant event which could affect their health and safety. The system allows the City to send out important information through an automated phone call or text message to your electronic device. 

In order to receive these notifications, you must register and provide some basic contact information including your name and phone number. 

Register for Belleville Alerts

Events

Some situations that could result in an emergency alert include:

• 911 outages
• Major fires
• Major hazardous materials releases
• Short-notice evacuations 
• Shelter-in-place orders 
• Significant unplanned road closures 
• Significant weather events 
• Boil water advisories 
• Other serious situations as deemed by the Community Emergency Management Coordinator or designate 
• Notifications that a situation has ended (if applicable) 

How notifications are sent

• Phone calls will come from 613-962-1379. A pre-recorded message will inform you that the call is from Belleville Alerts and then a real or electronic voice will deliver a recorded message. 
• Text messages will come from 343-307-7222 and will start with “Belleville Alert” followed by a message. 
• Emails will come from [email protected] and will indicate that they are from “Belleville Alert” and then contain the message. 

An alert could be received from all these three methods, or only some of them, depending on the contact information provided and nature of the emergency.  

Contact

For technical assistance, questions or to sign up, cancel or change contact information for Belleville Alerts, please contact 613-968-6481 ext. 3029 during regular business hours or email [email protected]. TTY is also available for contacting the City of Belleville at 613-967-3768. 

Privacy

Your contact information is subject to the City of Belleville Privacy Policy and also subject to Rave Mobile Safety’s Privacy Policy and Terms of Use, the company providing Belleville Alerts service to the City of Belleville.

Press release

BELLEVILLE – Belleville Fire and Emergency Services is introducing a new emergency notification system which will be used to alert the public of large-scale emergencies and significant events which could affect their health and safety.

Belleville Alerts will provide users with important emergency information on events such as major fires, significant weather events, shelter-in-place orders and more, via an automated phone call or text message to their electronic device. In order to receive these notifications, users must register and provide some basic contact information including their name and phone number. Upon successful registration, users may receive notifications any time of day or night should an emergency arise.

“We are very pleased to be introducing our own public alert system for Belleville,” said Fire Chief and Director of Emergency Services Dan Smith. “This new system will provide us with a way to notify impacted residents quickly and directly in a way we haven’t been able to before. I would urge everyone to register today – it is quick, easy and could make all the difference in an emergency.”